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2022 Bronze National Quality Award Celebrates Care Community’s Commitment to Quality Care

We are proud to share that Boundary Waters Care Center has been recognized on a national level by The American Health Care Association and the ​National Center for Assisted Living (AHCA/NCAL) as a 2022 recipient of the Bronze – Commitment to Quality Award for providing quality care and services to our residents and family members.

The Bronze award is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The program honors providers across the country that have demonstrated their commitment to improving quality of care for our nation’s seniors and people with disabilities.

Created by AHCA/NCAL in 1996, the National Quality Award Program is a rigorous, three-level process that is reviewed and judged by trained experts against a set of nationally recognized standards for organizational excellence. These standards, known as the Baldrige Performance Excellence Program, help organizations achieve superior performance that improves the quality of life and care of long-term care residents and team members.

Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a sustainable performance improvement system. Trained examiners review each application to determine if the center has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, Boundary Waters Care Center may now move forward in developing approaches and achieving advanced levels of performance that meet the Silver – Achievement in Quality award criteria.

“Quality care is always top of mind for providers, and this achievement celebrates the commitment and fortitude of Boundary Waters Care Center to find ways to enhance the lives of its patients and residents,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Tammy Kelly. “I hope Boundary Waters Care Center serves as a model for other centers to begin a formal process to continually reflect on and improve its delivery of quality care to staff, seniors, and individuals with disabilities.”

For additional information about Boundary Waters Care Center, call 218-365-8043 or email amasloski@boundarywaterscc.com.